Telecommunications Account Agent

We’re passionate partners in helping businesses grow through impactful sales strategies and effective communication. We’re currently seeking a driven, personable, and professional Telecommunications Account Agent to join our expanding team and help us empower even more businesses to thrive in a fast-paced, ever-evolving marketplace.

Our mission is to empower businesses with the knowledge, skills, and tools they need to succeed in today’s competitive environment. Through innovative solutions, clear communication, and results-driven sales strategies, Mississauga Communications Advisors delivers exceptional service and tangible growth.

As a Telecommunications Account Agent, you’ll be the face of our brand, acting as a trusted advisor and connecting our clients with tailored telecommunications solutions. You’ll guide clients through our offerings, drive new sales, and provide an outstanding enrollment experience.
 

Telecommunications Account Agent Responsibilities

• Speak with potential customers with professionalism, understand their unique needs, and provide tailored solutions
• Prospecting new business opportunities through community engagement to build a strong and sustainable sales pipeline
• Presenting customized telecommunications products and services directly, demonstrating value, and addressing client concerns
• Conducting on-site consultations and needs assessments, identifying business challenges and aligning our telecom offerings with their operational goals
• Delivering live sales presentations and product demos to help customers visualize how our solutions can improve their operations
• Staying up to date on the latest telecom plans, technologies, and competitor offerings so you can confidently speak to value and overcome objections face-to-face
• Reporting regularly on sales activity and account updates, including meetings held, follow-ups, and outcomes of on-site visits
• Developing lasting, relationships with customers, built on integrity, consistent follow-up, and results they can see
• Collaborating closely with the Telecommunications Account Agent team to ensure a smooth transition from sale to service and to maintain a high level of client care
   

Telecommunications Account Agent Qualifications

• Previous experience in customer service or sales preferred but not required 
• Excellent communication and interpersonal skills
• Strong organizational skills and attention to detail
• Comfortable with direct customer contact
• A proactive mindset with a love for sales and customer service
• Familiarity with telecommunications products